If users do not have both methods (Windows recovery system and AVG Rescue), you can use the Windows Startup Repair feature, built into Windows (refer to the forum AVG forums. If the user has not turned on the Windows recovery system, you can use the AVG Rescue disk to boot the computer and step by step remove the failed update. Please reinstall the program to fix the error).ĪVG now provides instructions on troubleshooting its website, but the best way is to go to ' safe mode ', run the system restore, bring Windows back to the previous time.
(The program cannot start because of missing% hs on the computer. Those who have updated the virus identification database number 271.1.1 / 3292 on Windows 7, Vista, XP, will receive the message ' STOP: c0000135 The program can't start because% hs is missing from your computer. > AVG Free 2011 causes 'sudden death' of Windows 7 computersĪVG has just released instructions to help users of the AVG 2011 program for free, on Windows 64-bit, restore the computer back to the time before the startup error due to updating the virus identification database. > AVG Internet Security 2011 consumes a lot of resources After that, restart your computer and install AVG AntiVirus Free 2014.The problem affects computers running Windows 64-bit operating systems. This will remove all temporary files on your computer. Check “Temporary files”, click OK, and wait for it to finish.
Next, click Start, All Programs, Accessories, System Tools, and select Disk Cleanup. Once downloaded, uninstall AVG and restart your computer. But in case the update failed again, open your web browser and download the latest version from Download AVG AntiVirus Free 2014. When this happens, try restarting your computer and update AVG AntiVirus again. So sometimes, an error is committed along the way because there are several components being updated. When an antivirus is being updated, it needs to update several components not just only one. When updating a program, it means it will install a new component to the program and remove the old one. Once all required files have been downloaded, this is the only time that the actual update process will begin. The reason is because when you update the program, it will first try to download all the files needed for the update to your computer. You might wonder how come you encounter an error though the program is already installed and running correctly. It is normal to encounter or receive an error especially during an update.
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